Privacy Policy

1. Information We Collect

We collect the following types of information:

Account Information

When you sign up, we collect your name, phone number, and optionally your email address. Agents also provide business details, office address, and verification documents.

Usage Data

We automatically collect information about how you use the Platform, including pages viewed, properties searched, and features used. This helps us improve the service.

Property Information

Agents provide property details, photos, pricing, and location data when creating listings. This information is made publicly available on the Platform.

2. How We Use Your Information

• To provide, maintain, and improve the Platform
• To verify agent identities and maintain trust
• To connect property seekers with agents (lead generation)
• To send notifications about inquiries, property updates, and saved searches
• To generate aggregated market insights (AncerEstimate, neighborhood scores)
• To detect and prevent fraud or abuse
• To comply with legal obligations

3. Information Sharing

We share your information only in these circumstances:

• Agent-Seeker Connection: When you contact an agent, your name and contact method are shared with that agent
• Public Listings: Property details, photos, and agent business information are publicly visible
• Service Providers: We use third-party services for hosting, analytics, and communication (e.g., cloud providers, SMS gateways)
• Legal Requirements: We may disclose information when required by law or to protect our rights

We do not sell your personal information to third parties.

4. Data Security

We implement industry-standard security measures to protect your data, including encrypted connections (HTTPS), secure password hashing, and access controls. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

5. Data Retention

We retain your account data for as long as your account is active. If you delete your account, we will remove your personal information within 30 days, except where retention is required by law. Aggregated, anonymized data (used for market insights) may be retained indefinitely.

6. Your Rights

You have the right to:

• Access your personal data stored on the Platform
• Update or correct your information through your profile settings
• Delete your account and associated data
• Opt out of non-essential notifications
• Request a copy of your data in a portable format

7. Cookies and Tracking

We use essential cookies for authentication and session management. We may use analytics tools to understand Platform usage patterns. We do not use third-party advertising trackers.

8. Children's Privacy

AncerLarins is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from minors.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes through the Platform or via your registered contact information.

10. Nigeria Data Protection

This policy is designed to comply with the Nigeria Data Protection Regulation (NDPR) and the Nigeria Data Protection Act 2023. Our data processing practices align with the principles of lawfulness, fairness, transparency, purpose limitation, and data minimization.